Last Updated: December 4, 2020
The Service is offered to entities that commercially distribute alcoholic beverage products (each, a "Distributor”), and to their customers who are licensed to purchase and re-sell alcoholic beverage products to individual customers (each, a "Retailer" and together with Distributors, “user” or “you”). Additionally, the Service is only offered to Retailers or Distributors who are licensed by state and local authorities in cities where the Service is available (the “Provi Markets”). The Service enables Retailers to place orders with a Distributor or its sales representatives (each a “Distributor Sales Representative”), and for such Distributor or Distributor Sales Representatives to communicate with Retailers about products and orders. Provi is not a Retailer, Distributor, Agent, or Representative of any Distributor or Retailer. Provi offers information and tools to connect Retailers and Distributors and facilitate order placement. It is up to independent Distributors and Distributor Sales Representatives to offer and distribute products and to Retailers to order those products, which may be arranged through the use of the Service.
By using the Service, you agree to give us access to data about your businesses’ alcoholic beverage product inventory and/or transaction information and product information (“Business Data”). When you provide us with your Business Data, you grant us and our affiliates and service providers the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties or our affiliates any such material. This information is collected by Provi in order to help us and our affiliates develop and offer our new products and services (which may be offered by Provi, an affiliate, or by a third party), improve our existing products and services, conduct due diligence and to comply with recordkeeping requirements. You represent that you have access to this information lawfully, and can give us and our affiliates permission to access and share it.
We receive and store information you give us when you use the Service. For example, we collect information when you: provide information to sign up for an account with the Service; provide information in your Account Profile; login and operate your account within the Service; or communicate with us by email or with other users by messaging or SMS through the Service for any purpose. You can choose not to provide certain information, but you may not be able to use all of the Service features as a result.
The information we collect on or through our Service may include information that you provide by filling in forms or registering or subscribing to the Service. We may also ask you for information when you contact us or when you report a problem with our Service, including but not limited to records and copies of your correspondence (including email addresses), if you contact us.
You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Service, or transmitted to other users of the Service or third parties (collectively, "User Submissions"). Your User Submissions are posted on and transmitted to others at your own risk. Although we limit access to certain pages and information, including Business Data and telephone number (if provided to communicate with us or other users of the Service), please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Service with whom you may choose to share your User Submissions viewed by unauthorized persons.
The amount of Non-Personal Information sent by your web browser depends on the browser and settings you use. Please refer to the instructions provided by your browser if you want to learn more about what information it sends to websites you visit, or how you may change or restrict this. Your browser also gives you the option to reject cookies. However, setting your browser to reject cookies generally hinders the browser's performance and may adversely affect your experience while using the Service.
At this time, we do not track our users' Personal Information over time and across third-party websites. We therefore do not respond to browser Do Not Track signals. However, we maintain the right to modify and amend this policy from time to time.
Should you request an account with the Service (an "Account"), Provi requires that you submit the following information:
You must also create a password when signing up for our Service. Provi requires the non-optional information listed above in order to create and maintain your account.
When you create an account you will also need to provide information for your business and (if you are a Distributor Sales Representative) products associated with your company, including but not limited to Business Data. The information gathered for company representation includes but is not limited to:
Please note that a valid license to buy or sell alcoholic beverage products from the applicable Provi Market will be required before a Provi Team Member approves your registration.
You acknowledge and agree that the Service collects inventory and/or transactional information about your business. We aggregate and interpret this information to be able to present reports to you that represent your Business Data in meaningful ways.
You acknowledge and agree that we may collect, transmit, store, and use your Business Data to fulfill your requests or provide you with other products, services, or information related to the Service. You agree to receive communications about additional products or services that we may provide in the future or about business opportunities in related fields. You give us permission to use and share your Business Data and combine it with data from our other customers in order to perform analytics. You also agree that we may disclose and copy your Business Data to third parties engaged by us that can assist us with offering you our Service (which includes but is not restricted to promotions, database management, data entry, services and products alerts, and payment services) ("Service Providers"). These Service Providers are under a commitment of confidentiality to us and authorized to utilize your Business Data for the purposes stated above.
We do not claim ownership of your Business Data. However, by providing Business Data, you grant us and our affiliates and Service Providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material. In addition, we generally anonymize or aggregate data collected through the Service and may use and disclose anonymized or aggregated data for any purpose without your authorization.
We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please contact us. You have the right to ask us to delete your information from the Service, after which we will not share your Business Data with third parties, including competing businesses, without your consent or without first aggregating and anonymizing your Business Data.
We may use and share Non-Personal Information (anonymized data that is in a statistical or summary form that does not include any personal identifiers) in the aggregate for any purpose without your authorization, for example to compile data trends, and otherwise analyze the performance of our Service. Non-Personal Information will also facilitate the provision of software updates, product support, and other services to you. This aggregate data will in no way personally identify you or any other users of the Service.
Provi will take reasonable physical, organizational, and technological precautions to help protect your privacy and the information we collect. Personal Information or Business Data may be accessed by persons within our organization, or our third party service providers, who require such access to carry out the purposes indicated above, or such other purposes as may be permitted or required by the applicable law. Information we collect is maintained in our secure hosting facility.
We reserve the right to release account information and other Personal Information: when we believe release is appropriate to comply with the law, including, but not limited to at the request of any judicial, administrative or similar proceeding such as a subpoena; to investigate suspected fraud, harassment, physical threats, or other violations of any state or federal law, rule or regulation; to protect the rights, property, or safety of the Service, our users, or others; or to enforce or apply our Terms and other agreements.
The Service may provide links that direct you away from the Service to outside websites, and may offer you the option to use integrated software within Provi Account to perform functions such as transmit messages between users (“Third Party Resources”). To the extent that occurs, those Third Party Resources are not operated by us and are beyond our control. These Third Party Resources may independently collect data, or solicit personal information. When visiting or using these Third Party Resources, you are subject to their privacy policies, and we encourage you to read them as well as any Terms or service. We are not responsible for the privacy practices of Third Party Resources and we cannot guarantee the security of any of your Personal Information collected there. We have no control over the contents of Third Party Resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the Third Party Resources linked to or integrated with the Service, you do so entirely at your own risk and subject to the terms and conditions of use for such Third Party Resources. You acknowledge and agree that Provi shall have no liability to you for any losses suffered resulting from or arising in connection with accuracy, compatibility or interoperability problems.
This Site is offered and available to users who are 21 years of age or older and reside in the Provi Markets. By using this Site, you represent and warrant that you are of legal age to form a binding contract with Provi and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.
If you would like to review, correct, update or suppress Personal information that you have previously provided through the Service or otherwise, you may do so by contacting us as indicated below. Please note that Provi may retain certain information for recordkeeping purposes, and residual information may remain within our databases and other records, which will not be removed therefrom. Provi also reserves the right, from time to time, to contact former Users. Finally, Provi is not responsible for removing information from the databases of third party entities or from third parties with whom Provi has already shared or which have been provided Personal Information about you.
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period.
If you'd like more information about our privacy practices or want us to delete your Personal Information, feel free to contact us at: